Frequently asked questions.
General FAQs
What services does KITESTUDIOS offer?
We offer professional photography and videography services, including product shoots, lifestyle sessions, brand content, commercial video production, and event coverage.How do I book a session with KITESTUDIOS?
To book a session, you can fill out the contact form on our website, email us, or schedule directly through [Calendly link]. We’ll set up a consultation to understand your project needs.What types of photography and videography do you specialize in?
We specialize in lifestyle, product, branding, and commercial content, as well as event photography and videography.What is your process for working with clients?
Our process includes an initial consultation, pre-production planning, the shoot itself, followed by editing and delivery. We collaborate with clients every step of the way to ensure the final product matches their vision.How far in advance should I book a session?
We recommend booking at least 2-4 weeks in advance to ensure availability and allow time for proper planning.
Photography FAQs
How long will it take to receive my photos?
The average delivery time for edited photos is 1-2 weeks. We’ll provide an estimated delivery date based on your project during the consultation.How do you deliver the final photos?
Photos are delivered through an online gallery link, where you can view, download, and share your high-resolution images.Do you offer printing services?
Yes, we provide high-quality print options that can be purchased directly through the online gallery.Can I choose which photos to have edited?
Yes, after the session, we provide a proof gallery from which you can select your favorite images for final editing.Do you provide props for photoshoots?
We have a collection of standard props, but we encourage clients to bring any specific items they want featured in their session. For larger projects, we can source additional props as needed.
Videography FAQs
What types of videos do you create?
We produce a wide range of videos including brand commercials, social media content, lifestyle videos, event highlights, and promotional materials.How long does video production take?
The timeline depends on the complexity of the project. For short social media videos, delivery can take 1-2 weeks. For more involved productions, the timeline will be discussed during the consultation.What is included in the video package?
Our video packages include pre-production planning, filming, and post-production editing. We also include one round of revisions to ensure the final product meets your needs.Can I request specific shots for my video?
Absolutely! We work closely with you during pre-production to create a shot list and ensure your vision is captured.Do you provide voiceover, music, and special effects?
Yes, we provide professional voiceover services, licensed music, and special effects. We work with you to select the right elements to best tell your story.
Booking & Payment FAQs
What is your payment structure?
We require a 50% deposit to secure your booking, with the remainder due upon delivery of the final product.What is your cancellation policy?
Cancellations made 7 days or more before the session will receive a full refund of the deposit. Cancellations within 7 days are subject to a fee.How do I pay for my session?
We accept payments via credit card, bank transfer, or through our online payment portal linked to your invoice.Do you offer discounts for multiple sessions or package deals?
Yes, we offer discounts for multiple sessions and package deals for ongoing content creation. Please inquire during your consultation for more details.Do you charge for travel?
Travel within [X miles] of our studio is included. For locations outside of that range, travel fees may apply and will be discussed during booking.
During the Shoot FAQs
What should I wear for the photoshoot/video shoot?
We recommend wearing solid colors and avoiding busy patterns. It’s important to wear something you feel comfortable and confident in. We can also discuss outfit ideas during pre-shoot planning.Can I bring someone with me to the shoot?
Of course! We want you to feel comfortable, so you’re welcome to bring a friend or family member.What happens if the weather is bad on the shoot day?
If the shoot is outdoors and the weather isn’t cooperating, we’ll work with you to reschedule at no additional cost.
Post-Production FAQs
Can I make changes after receiving the final product?
Yes, we include one round of revisions for all projects. Additional edits are billed at an hourly rate, which will be outlined in your contract.What kind of editing do you do for photos and videos?
Our editing includes color correction, retouching, and adjustments to bring out the best in every shot. For videos, we also handle cuts, transitions, audio balancing, and adding any graphics or text as needed.How are final videos delivered?
Final videos are delivered in HD or 4K resolution through a downloadable link, ensuring the highest quality.
Other Common Questions
Do you offer consultations before booking?
Yes, we offer free consultations to discuss your needs, vision, and how we can help make it happen. Consultations can be scheduled via our [Calendly link].Do you collaborate with other vendors?
Yes, we often collaborate with stylists, makeup artists, and other creative professionals to enhance our shoots. Let us know if you need any vendor recommendations.Can I share my photos/videos on social media?
Absolutely! We’d love for you to share your photos/videos. We only ask that you tag KITESTUDIOS so we can see and share your posts too.What happens if I’m running late to the shoot?
Please notify us as soon as possible. We understand things happen, and we will do our best to accommodate, though lateness may cut into your reserved shoot time.